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Best Practices Archives - Tan Media

Why CTR doesn’t tell the whole story

By | Banner - Advertisers, Banner - Reporting, Banner - True Native, Education, main blog, Native advertising, Uncategorized

This week, industry body for digital advertising, The Internet Advertising Bureau (IAB) launched a provocative campaign with the strapline “Don’t be a #clickhead”.

This slightly cheeky pun provoked mixed reactions in our office (mostly dependent on your sense of humour!) but was designed to draw attention to a pretty serious campaign on the effective measurement of digital advertising.

So why take away the CTR?

The main villain in this tale? The click through rate (CTR)! The bullet proof metric we’ve all become beholden to, but one that doesn’t necessarily tell the whole story.

From our perspective, True Native (publisher hosted brand content) has the ability to be optimised towards additional or different KPIs dependent on the campaign’s goals. Whilst reach is always going to be important, and CTR isn’t going away any time soon, should we not be optimising towards time spent with content rather than the initial CTR?

For some of our campaigns this is a core metric – pure engagement with content. For others, it might be CTAs (calls to action on the brand site) from the article. If we agree what the goal of the campaign is in advance of creating content and flighting, we’re going to get better results as both content and tech work in tandem.

Measuring multi-channel effectiveness

We know that long form publisher hosted brand content leads to an 11pt lift in unaided awareness, 18pt lift in online ad recall and a 13pt lift in purchase intent* but how does this fit in with your wider campaign across different media channels? How do you prove the value of each media as a touchpoint? As part of the campaign, The IAB have produced a practical Toolkit covering four key tools that brands should consider using in their measurement approach:

  • Brand Studies
  • Econometrics /Marketing Mix Modelling (MMM)
  • Attribution
  • Controlled Experiments

The value of content

Measuring the success of long-form content beyond initial engagement can fit into any of the above, but it’s important to consider that where attribution is used, content tends to be top to middle funnel activity. We’ve seen some great results where multi-touch attribution (page 11 of the IAB Toolkit) is used and content can be seen as the starting point in the customer journey (discovery) despite the final ad event being another channel.

You can download the toolkit at www.iabuk.com/measurement

* comScore / Nativo study

Young people on smartphones

Creativity + UX. The ultimate guide to creating great online ads

By | Banner - Advertisers, Banner - Content Creation, Banner - Native Video, Banner - Reporting, Banner - True Native, Content, main blog, Native advertising, Uncategorized

In 2005 Bill Gates declared:

“The future of advertising is the internet”.

When asked about building big brands online he said:

“That is the thing that traditional advertising is better at…. but as it moves to the digital realm it will be hard to talk about what is and isn’t internet advertising.”

With UK advertisers spending £11.55bn a year online, it’s fair to say the gap between online and offline has not only been closing financially, but also creatively as new formats develop and old formats are redesigned for new distribution channels – vertical video for example.

Whilst TV, print and OOH were once considered the creative and brand formats, the world of online advertising has upped its game in the battle against ad blockers. Nobody wants poor digital advertising – consumers don’t want annoying interruptive ads and publishers (reliant on ad revenue to keep content free) certainly don’t want people leaving their site due to bad ad experiences. The answer is twofold – creativity and ensuring the UX is seamless. Research has found that 78% of UK adults dislike ads that are not suitable for the device they are using.

With this in mind, the fine folks at IAB UK have brought the industry together to produce a creative best practice guide. It started life, as most things do, with a good moan-up about all the bad ads we’ve seen and happily manifested itself into a useful guide of things you can do to make sure your creative is as good as humanly possible!

The aim of the project was to produce:

“A simple and actionable set of guidance to help you ensure that your digital advertising not only looks great but also works beautifully on the platform that it is served.”

You’ll find my missives on why you should select the right native format for your campaign and the value exchange between brands and consumers here.

Digital content creation best practice

Native distribution best practice

You’ll also great advice on creative best practice across a range of channels: native, content, video, mobile, audio, performance and search. The full guide is here.

Native Content Best Practices

By | Content Marketing, Native advertising

There are some who see native content as simply advertorial with a new name for a new generation. But for those who are prepared to dig a little deeper will be the reward; a treasure chest of thinking and understanding about how we new centurions communicate with each other.

Making comparisons with even the recent past is always, if not dangerous, then certainly unwise for planning purposes. Technology moves so far in such a short time that even basic terminology such as ‘marketing’ or ‘communication’ mean subtly different things than they did thirty or so years ago. In the latter half of the twentieth century marketing pretty much meant ‘selling’ and communication meant ‘telling’. Advertorials were still fairly blunt weapons, using brand names and images as often as possible between steps on a bland path to appearing witty and on the consumers’ side. Half-way along the first quarter of the twenty-first century and marketing is rather more about creating brands that reflect the lives’ of their target markets and communication is certainly more about listening than it is about talking. New methodologies need a reappraisal of the tools we use. Our approach and our introduction, especially in headlines, has to reflect the lightning fast filter of those whose attention we crave. Here are some native content best practices…

Headlines that work

No more than 60 characters, or about seven words, with sub-heads where the context takes a different angle. Make sure they’re relevant and current and use the under-rated colon to avoid a filler of joining words. Using multiple headlines for one article can really help drive engagementThe current data shows that content with between 1 to 5 headings drives a CTR (click through rate) of 0.83%; but that escalates to 1.3% with 11+ headlines. That means a benefit for tactical diversity when structuring your content.

Imagery

Don’t be shy in testing a number of  images for your previews (as long as they are relevant!); again the research supports the power of imagery. One preview image is linked to a CTR of 0.79% but two or more alternatives push that to 0.98%; it needs more response analysis but that could well reflect the depth of relevance perceived by the audience.

Don’t be afraid to pose emotive questions in your headlines

Questions are important, it’s the way you show you’re listening; and the emotion you invoke, it’s the way you show you actually care.

Always call for action

Having made the investment in engaging your audience, any seasoned marketer knows that the next step has to be really simple. The call to action (CTA) has to be direct but not in a ‘buy it now’ sort of way; instead a ‘we’d love to chat longer’ contact or hyperlink keeps the customer in control. Thinks about adding additional CTAs in the body of the piece; if you’ve already hooked the fish why wait to reel them in?

If you’d like to discuss your native content or native advertising strategy, why not get in touch?

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